Service changes

Spokane Transit Service Changes 2020-2022 online survey

Thank you for visiting the Spokane Transit Service Changes 2020-2022 online survey. The survey closed on March 2, 2020. If you participated in the online survey, thank you! Your feedback is valuable and will help STA improve transit service in the Spokane region.

STA is using the feedback received from this survey to develop a preferred option of the proposed service changes. The preferred option may contain a combination of recommendations from multiple concepts rather than a single concept in its entirety. STA will implement the service changes that are informed by this process in Spring 2021 or Spring 2022. For a full description of the proposed changes please review the 2021-2022 Service Revisions Preliminary Proposal.

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: Map of Spoken Transit Authority’s service area highlighting key destinations
Click or tap map to enlarge

Next steps

Based on public input and additional analysis, STA will develop a draft recommendation for service changes. STA will distribute a follow-up survey to get feedback on the draft recommendation. The STA Board of Directors will hold a public hearing on the draft recommendation in July 2020. STA will make a decision on the changes in October 2020, and route changes will go into effect in two phases in 2021 and 2022.


  • October – Online workshop


  • February – Online survey on proposed changes
  • June – Follow-up on survey on draft recommended changes
  • July – Public Hearing
  • October – STA Board of Directiors Decision on changes


  • May – First phase of route changes go into effect


  • May – Second phase of route changes go into effect including City Line



In fall 2016, voters approved funding for STA Moving Forward, Spokane Transit’s 10-year plan for more and better transit. Many projects have already been completed, including expanded night and weekend service, the opening of the West Plains Transit Center and the start of four new routes.

STA is now engaged in planning for service improvements that are programmed and funded for the next few years (2020-2022). Some of these improvements include:

  • Cheney Corridor High Performance Transit Service
  • Increased frequency of buses to Airway Heights on weekdays
  • Expanded Hillyard and Northeast Spokane routes
  • Logan to Lincoln Heights connection
  • Implementation of the Central City Line

STA’s service changes seek to improve service on several key routes and corridors while also improving mobility throughout the region. These service changes will focus on Northeast Spokane, Airway Heights/Spokane Airport/Fairchild Air Force Base, Greater Spokane Valley and the Spokane-Cheney Corridor.